Remington Turns to Tech to Fill Labor Gaps
Pandemic-driven technology implementations have generally been adopted successfully and proven their ROI. Remington is now asking: What’s next?
Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts
We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.
Data Visualization Powers Mandarin Oriental’s BI Strategy
Leadership at Mandarin Oriental has teamed with Datavision to implement more advanced BI, gaining a better understanding of the data behind their business.
Operational Shift: Less Paperwork, More Guest Attention
At McNeill Hotel Company, technology powers a strategy to centralize back-office operations so property-level staff can focus on improving guest satisfaction.
NYC Luxury Hotel Uses Demand Data to Shape Staffing
Realtime data and reports helps Cormac Daly, Rooms Operations Manager at the Lotte New York Palace, match inventory to staffing levels.
Datavision Opens ‘Explosion of Possibilities’ at Sea Island Resort
Billy Copelan, Director of Revenue Management at Sea Island Resort on the coast in Georgia, describes the new opportunities that Sea Island leadership was exposed to once they moved away from their manual reporting and implemented Datavision.
Change Management is Critical to Successful Digital Adoption
First Call Hospitality goes paperless to streamline operations for its 14-hotel portfolio and nine ownership groups – saving money and the environment along the way.
Hyatt’s Resort Revenue Strategy Requires Unique Data Sets
As Hyatt grows its presence in resorts and destination properties, leaders need unique sets of data to drive commercial strategy decisions.
Insignia Centralizes Data to Make More Profitable Business Decisions
Owner-operator Insignia Hospitality Group empowers property-level employees to focus on the guest experience by centralizing its data and reporting in the corporate office through digital data management.
Outrigger Gets Granular with Hotel Data Analysis
James Wilson, director of Business Intelligence for Outrigger Resorts and KSL Resorts, is part of a team that has immersed data into its culture – no decisions across operations, marketing, sales are made without the analysis behind it.