Watch Jason Pirock of Springboard Hospitality, James Turnbull of KSL Resorts, Jenna Villalobos of Outrigger Resorts and Ben Hanley of three&six discuss the areas ripe for innovation.
Video: Jason Freed of MDO caught up with several hospitality Commercial Strategy leaders during a recent event to understand how they’re using data to optimize guest experience and profit at their properties.
The ILHA gathered a group of hoteliers to unpack how hoteliers can turn all their available data into a compelling story that drives profitability.
Revenue managers have built strategies and deployed systems to solve dynamic pricing for hotel rooms. It’s time to take their talents elsewhere, starting with the F&B and spa departments.
Ancillary revenues are skyrocketing and total revenue figures can help hotels benchmark performance against their comp set, but operational decisions should be made by diving deeper.
Post-pandemic, luxury resorts have proven to be the crown jewel of the industry, shattering Average Daily Rate records month after month.
While RevPAR remains a useful metric for measuring a hotel’s revenue performance, it should be considered alongside other bottom-line metrics to gain a more comprehensive understanding of a hotel’s financial performance.
Billy Copelan, Director of Revenue Management at Sea Island Resort on the coast in Georgia, describes the new opportunities that Sea Island leadership was exposed to once they moved away from their manual reporting and implemented Datavision.