Video: Jason Freed of MDO caught up with several hospitality Commercial Strategy leaders during a recent event to understand how they’re using data to optimize guest experience and profit at their properties.
The stages and hallways of the Grand Hyatt Nashville overflowed with discussions on implementing a more data-driven culture throughout a hotel organization.
The ILHA gathered a group of hoteliers to unpack how hoteliers can turn all their available data into a compelling story that drives profitability.
MDO is back from a busy week in Toronto talking all things Artificial Intelligence and Data Analysis. Read a recap here.
Revenue managers have built strategies and deployed systems to solve dynamic pricing for hotel rooms. It’s time to take their talents elsewhere, starting with the F&B and spa departments.
Ancillary revenues are skyrocketing and total revenue figures can help hotels benchmark performance against their comp set, but operational decisions should be made by diving deeper.
While RevPAR remains a useful metric for measuring a hotel’s revenue performance, it should be considered alongside other bottom-line metrics to gain a more comprehensive understanding of a hotel’s financial performance.
Pandemic-driven technology implementations have generally been adopted successfully and proven their ROI. Remington is now asking: What’s next?
We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.
Five areas of hotel operations that look different in today’s post-COVID environment.