myDigitalOffice 2020 Year-In-Review: Customer Growth and Tech Evolution

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Bethesda, MD – January 15, 2021 – myDigitalOffice (MDO), the award-winning hotel performance management and back-office automation solution, today announced continued expansion throughout 2020, despite setbacks in the hospitality industry due to the ongoing effects of the pandemic. In 2020, myDigitalOffice celebrated its fifth year serving hotels with transformative technology, doubled its customer base, launched a new product, expanded their system integration ecosystem, ramped up employee count, and opened a new office in Atlanta.

“2020 was a challenging but also very exciting year on so many fronts,” says Ali Moloo, founder and CEO of myDigitalOffice. “The decimation of our industry through this pandemic has been painful. It prides us that our technology truly helps hoteliers operate effectively, especially during such challenging times. Our recent and projected growth is a testament to our team’s and our customers’ commitment to not only survive this storm but to come out together on the other side stronger than ever.”

Last year, many of the hospitality industry’s most forward-thinking hotel management companies – including Highgate, Crestline, InnVentures, PeachState, and many others – adopted MDO’s evolving platform while battling the effects of COVID-19. Other existing customers, such as InnVest, expanded their adoption into other products to harness the power of MDO’s full platform suite. As an early customer using myDocs, MDO’s digital night audit and document management platform, InnVest now also leverages myPerspective as their centralized reporting hub for all of their hotels’ cross-functional performance metrics, i.e. revenue, labor, payroll, accounting, guest satisfaction, and more.

myDigitalOffice’s commitment to the hospitality industry was also highlighted in 2020, as the industry grappled with the challenges from COVID-19, when the company turned its development resources toward creating a free market data resource, The MAPP Report, which empowers hoteliers with daily insights into forward-looking business on the books in various markets. Over the course of the year, the tool has already been adopted by 2,000 hotels.

MDO’s dedication to the hospitality industry extends beyond just serving hotels. Each year, as part of their commitment to enabling hotels to eliminate paper from the back office, by leveraging their digital night audit platform, the team at myDigitalOffice works with the National Forest Foundation and Tree Canada to plant a tree for every hotel live on its software. To date, the company has planted 5,265 trees.

myDigitalOffice has quickly become the trusted industry standard for hotel information management, back-office automation, and market intelligence.

About myDigitalOffice:
myDigitalOffice is an end-to-end information management platform for sourcing, processing and storing hospitality data in the cloud. Our SaaS solutions help hotel owners, operators, franchisees and hospitality REITs automate the hotel back office and manage property portfolio performance to a tee. The visibility, connectivity, and control delivered by our award-winning cloud-based dashboards, document management software and integrated data feeds allow teams to reach greater levels of productivity, ensure regulatory compliance, and reduce environmental impact while optimizing profitability. Learn more at

Media Contact:
Brenna Sansing
Field Marketing & Demand Generation Manager

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