Understanding labor and amenity costs, analyzing non-room revenue trends, and centralizing data from all revenue sources is arming hospitality leadership with the right data to make more profitable decisions.

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Evolution of the Hotel Night Auditor Role

With advances in automation, many manual night audit tasks are streamlined, freeing up overnight employees to perform more operationally valuable functions.

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Remington Turns to Tech to Fill Labor Gaps

Pandemic-driven technology implementations have generally been adopted successfully and proven their ROI. Remington is now asking: What’s next?

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Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts

We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.

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How Automation Streamlines Back-Office Communication and Collaboration

Hotel operators are intensely focused on implementing efficiencies, and digital tools to increase collaboration are a critical component to a successful strategy.

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Automation is Critical to the Hotel Industry’s Longevity

What the hotel industry can learn about automation and streamlined efficiencies from Airbnb.

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Rapid Adoption of MDO Sustainability Certification Assists Hotels in ESG Efforts

15 operators comprising more than 1,500 hotels have qualified for MDO Sustainability Certification by verifying a paperless night audit process that saves substantial natural resources.

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ALIS Speakers Explore How COVID Changed Hospitality

Five areas of hotel operations that look different in today’s post-COVID environment.

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Latest MDO Acquisition of InTouch Data Strengthens Position as the Premier Hospitality Business Intelligence Provider Globally

The incorporation of InTouch Data, an Australia-based company, enhances MDO’s data connections and reach while strengthening relationships with luxury brand hotels and supplier partners.

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Data Visualization Powers Mandarin Oriental’s BI Strategy

Leadership at Mandarin Oriental has teamed with Datavision to implement more advanced BI, gaining a better understanding of the data behind their business.

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How 4 Hoteliers are Aligning Operational Departments With Uniform Data

MDO’s Forecasting Fridays series dives into the right portfoliowide analytics that will help hoteliers make sense of a dynamic forecasting environment.

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Operational Shift: Less Paperwork, More Guest Attention

At McNeill Hotel Company, technology powers a strategy to centralize back-office operations so property-level staff can focus on improving guest satisfaction.

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Determining the Most Accurate Data for Your Forecast

As hoteliers prepare 2023 budgets, there are new, forward-looking datasets that can provide more insight into demand trends.

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