Datavision
Data Clarity for the Hospitality Industry
Datavision consolidates the various systems needed to operate a property into one unified platform, providing your organization with a comprehensive perspective of your business operations.
This can be particularly beneficial for luxury properties as it enables them to access and analyze data from multiple departments and systems, including financial, lease, spa, golf, f&B, and maintenance data, to make well-informed decisions, identify patterns and trends in the data and optimize their operations. Additionally, it can also help in improve inter-departmental communication and drive efficiency, cost savings, and overall business improvement.
Datavision Technologies - A complete 360 view
Analytics – Enables you to analyze revenue distribution for all key areas – rooms, food and beverage, spa, golf, group business, and more.
Multi-Property – Seamlessly collects data from multiple properties, standardizes it based on corporate standards, and runs consolidated reports for a single view of your organization.
CRM – Helps you to identify key guests based on spend and stay patterns, so that your marketing and promotions can be tailored to drive more bookings and more revenue.
Financial Reporting – This enables you to create budgets and forecasts for daily updates on your property’s performance against plan, and connects to your back office systems.
Forecasting – Allows you to generate daily revenue reports without any manual labor and distribute them automatically to users across the company.
NOT just reports!
Real Business Insight from All of Your Critical Systems
Use Case - Analytics
Datavision’s Analytics solution presents a unique opportunity to view information from massive amounts of data in countless different ways. Mixing and matching data from multiple on and off-property systems allows you to build relationships and observe correlations that would be difficult to duplicate manually.
Datavision’s analytics dashboards are highly graphical and information-rich, encompassing volumes of data in a few gauges and charts. Far from just static views, the dashboards allow you to select multiple options and drill into what’s important to you.
Datavision has decades of experience in delivering business intelligence solutions to the hospitality industry. Our analytics modules are built to give you the data you need most – from top-level property views to specialized reports around rooms, food and beverage, clubs, spa, and golf. With Datavision’s Analytics, you’ll see your properties in a whole new light.
Analytics Modules
Property Overview
Measure the daily health of your business through our dashboards and reports that put the data you need at your fingertips.
Rooms
See detailed historical as well as forward-looking occupancy and guest data at a glance, so that you can have greater foresight into possible issues as well as trends to capitalize on.
Spa and Golf
Monitor the special metrics associated with your spa and golf business, such as tee times, pro shop sales, spa staff performance and services revenue breakdowns.
Food and Beverage
Understand what’s driving your restaurant and catering revenue with detailed information on menu items, beverage types, and revenue generation.
Club
Drill down into rich data on your club membership to understand who your best members are and how different areas of your club are performing.
Sales and Catering
Track your group business, on the rooms as well as the catering sides, along with sales person metrics.
Payroll Productivity
Dig deep into your labor costs and gain insights on key metrics like cost per occupied room, labor percentage of revenue and more.
Big Data
Bring in off property data, such as competitive set, web analytics, guest surveys, social media, weather, etc.
Use Case - Customer Relationship Management
Datavision’s CRM solution gives you the ability to track past and future guest stay patterns, booking patterns, activities and spending information. It leverages historical as well as on-the-books information at the guest and reservation level to give you a comprehensive look at your customer’s behaviors.
Every day, Datavision extracts three main types of information from your property management solution (PMS): guest data, stay data, and spending data. Then, by using Datavision CRM’s intuitive querying process, you can quickly extract valuable insights from your data, and create segments and groups for marketing purposes.
For example, you can use Datavision to identify guests who fit certain criteria such as, “Guests from Hong Kong who spent more than $500 in the Spa”, or “Social guests who stayed over Christmas the last 3 years”, or “Guests who stayed at least seven nights and spent a total of $2,500”. By creating smarter segments, you can better tailor your messages to past guests, so that email, social media, and advertising campaigns produce a higher return on investment. You can also create stronger relationships with guests by showing an understanding of who they are and what they like to do.
Customer Relationship Management Modules
Overall Value of an Individual Guest
Understand how each individual guest impacts your bottom line with detailed metrics on their spending at your property.
Individual Guest Activity
Drill down into your guests’ activity, how they like to be contacted, and what their preferred language so that you can have more targeted outreach.
Most Valuable Guests by Spend
Get a view of all your guests to understand who your biggest revenue generators are, and find new insights that can be used to cultivate more valuable guests.
Individual Guest Spend Detail
See details on room, food and beverage, spa, in-room entertainment and other spend categories to get a clear picture of each guest.
Use Case - Multi Property
Datavision’s Multi-Property solution has been designed from the ground up to make the consolidation of data from multiple properties seamless and intuitive. From each site, data is extracted from on-property systems (PMS, POS, etc.) and off-property systems (Comp Set, Guest Comments, etc.) and merged into the multi-property data warehouse at corporate.
The Datavision system normalizes the data to fit a corporate standard so that the data can be combined into standardized rollups (Groups, Transients, Suites, Deluxes, etc.). This allows users to view data at a consolidated level and still have the ability to drill down to the individual codes that came from each property.
Within Datavision’s Multi-Property solution, properties can be consolidated in multiple ways such as by geography, hotel type, or by size. This gives users the ability to monitor enterprise performance along different lines of analysis. The solution’s rich dashboards and views help show valuable insights – built on recent data, not after monthly reports are run and analyzed.
Multi-Property Modules
Multi-Property Dashboards
See key metrics like net profitability, progress against forecasts, revenue contributions and occupancy across multiple properties in a single view.
Multi Property Occupancy Overview
Examine detailed occupancy stats across multiple properties by date, traveler type, and revenue center to identify favorable trends and negative issues early.
Company P&L
Compare actual MTD, QTD, and YTD P&L numbers vs. budgets for all properties combined as well as by property to help keep financial performance strong.
Use Case - Forecasting
Datavision’s Forecasting solution will streamline your hotel’s entire budgeting and forecasting process. Department heads can budget and forecast their own department with the data automatically coming from and flowing back to Datavision’s database. Datavision combines the raw data, models and forecast/budget data to deliver reports that are all aligned around a single source of data.
With Datavision’s Forecasting solution, you can continue using Microsoft Excel as your forecasting engine, but no longer have to maintain linked sheets. Datavision connects each model to a central data warehouse to send and receive data, which will allow each model to be used independently. Data written into one model will automatically flow into any other models.
Datavision has also developed a set of utilities that will make copies of your forecast – every day, if necessary. This will allow you to compare various sets of forecasts and to do backcasting (comparing what you forecasted for a certain month and what your actuals were for that month). In addition, Datavision has also built an AutoForecaster utility that will calculate and upload selected sheets, allowing you to automatically propagate changes from one sheet to all dependent sheets in batch mode without user intervention.
Forecasting Modules
Rooms and Revenues Forecast Model
Examine detailed forecast reports to compare actual data to forecasted data, enabling rich insights that can drive real-time corrective actions.
Restaurant Forecast Model
Compared projected stats like covers across all dining areas within a property to spot trends in guest behavior and make adjustments to maximize performance.
Use Case - Financial Reporting
Datavision’s Financial Reporting solution enables you to finally get information from all your key systems from a single source. Datavision enables all of your daily reports to be online – no more printing and saving paper copies or manually calculating Period to Date numbers via macros.
By mixing and matching data from PMS, POS, and Spa systems on the same report, it’s easy to create daily flash reports. Plus, it eliminates the error-prone and time-consuming work of re-keying separate data reports by accounting and auditing staff. In addition, Datavision’s PMS and POS interfaces collect rebates, payments, taxes, tips, and service charges, so that the same model that creates the daily flash report can be extended to generate an automated Income Journals and S&P Journals that can be directly posted into the Back Office.
Datavision’s Financial Reporting solution also allows daily reports to display audited and unaudited data side by side from the same data warehouse. Once the data is exported to the General Ledger system, and any adjustments have been made directly in the GL, Datavision’s GL interface will bring the audited data back into the data warehouse. Datavision now contains unaudited data from PMS/POS, as well as the corresponding audited data from the GL, completing the full data cycle.
Financial Reporting Modules
Property Overview
Measure the daily health of your business through our dashboards and reports that put the data you need at your fingertips.
Rooms
See detailed historical as well as forward-looking occupancy and guest data at a glance, so that you can have greater foresight into possible issues as well as trends to capitalize on.
Spa and Golf
Monitor the special metrics associated with your spa and golf business, such as tee times, pro shop sales, spa staff performance and services revenue breakdowns.
Food and Beverage
Understand what’s driving your restaurant and catering revenue with detailed information on menu items, beverage types, and revenue generation.
