Hotel Data Strategy: The First Step is Admitting There’s a Problem
To best understand where the hospitality industry stands in terms of its adoption of digital tools and cloud-based solutions, it’s important to step back and look quickly at the big picture. First, as far away as it seems, remember that the internet itself wasn’t a widely popular tool until about 20 years ago. But it […]
Effectively Manage your Portfolio with Smarter Tech
Hotel Performance Management The last several years have seen smart technology become more and more pervasive across the board, and now with Covid-19, we’ve seen a faster adoption by businesses than ever before. The hospitality industry is no exception, and as people are itching to have experiences outside the home, hoteliers have the perfect opportunity […]
On Providing Better Service
Better serve your guests and market When hoteliers meet the needs of the market in these times, everyone is happier. While every business has an end goal of revenue or profit, guest experience is just as important for hoteliers. Guests have the valuable power of referring other guests, and positive referrals are one of the […]
Automation Matters
Hoteliers Need to Harness the Power of AI and Automation We are in a new unprecedented time where we’ve seen hotels close temporarily or manage with limited staff. While industry experts acknowledge that the hospitality industry will have a slow but steady recovery, doing more with less has become critical to survival. But how can […]
