Next Up for Revenue Managers: Tackling Ancillary Outlets
Revenue managers have built strategies and deployed systems to solve dynamic pricing for hotel rooms. It’s time to take their talents elsewhere, starting with the F&B and spa departments.
What Can Hoteliers Really Learn From TrevPAR?
Ancillary revenues are skyrocketing and total revenue figures can help hotels benchmark performance against their comp set, but operational decisions should be made by diving deeper.
Remington Turns to Tech to Fill Labor Gaps
Pandemic-driven technology implementations have generally been adopted successfully and proven their ROI. Remington is now asking: What’s next?
Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts
We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.
How Automation Streamlines Back-Office Communication and Collaboration
Hotel operators are intensely focused on implementing efficiencies, and digital tools to increase collaboration are a critical component to a successful strategy.
Automation is Critical to the Hotel Industry’s Longevity
What the hotel industry can learn about automation and streamlined efficiencies from Airbnb.
ALIS Speakers Explore How COVID Changed Hospitality
Five areas of hotel operations that look different in today’s post-COVID environment.
Data Visualization Powers Mandarin Oriental’s BI Strategy
Leadership at Mandarin Oriental has teamed with Datavision to implement more advanced BI, gaining a better understanding of the data behind their business.
How 4 Hoteliers are Aligning Operational Departments With Uniform Data
MDO’s Forecasting Fridays series dives into the right portfoliowide analytics that will help hoteliers make sense of a dynamic forecasting environment.
Operational Shift: Less Paperwork, More Guest Attention
At McNeill Hotel Company, technology powers a strategy to centralize back-office operations so property-level staff can focus on improving guest satisfaction.