Five areas of hotel operations that look different in today’s post-COVID environment.
Leadership at Mandarin Oriental has teamed with Datavision to implement more advanced BI, gaining a better understanding of the data behind their business.
MDO’s Forecasting Fridays series dives into the right portfoliowide analytics that will help hoteliers make sense of a dynamic forecasting environment.
At McNeill Hotel Company, technology powers a strategy to centralize back-office operations so property-level staff can focus on improving guest satisfaction.
As hoteliers prepare 2023 budgets, there are new, forward-looking datasets that can provide more insight into demand trends.
Realtime data and reports helps Cormac Daly, Rooms Operations Manager at the Lotte New York Palace, match inventory to staffing levels.
As hoteliers prepare 2023 budgets, one critical step involves analyzing bottom-line data to ensure you’re making decisions that drive the highest margins.
Billy Copelan, Director of Revenue Management at Sea Island Resort on the coast in Georgia, describes the new opportunities that Sea Island leadership was exposed to once they moved away from their manual reporting and implemented Datavision.
As Hyatt grows its presence in resorts and destination properties, leaders need unique sets of data to drive commercial strategy decisions.
James Wilson, director of Business Intelligence for Outrigger Resorts and KSL Resorts, is part of a team that has immersed data into its culture – no decisions across operations, marketing, sales are made without the analysis behind it.